Ordering & Purchases
Learn more about our ordering process. How long will it take? Need it rushed? Read info on apparel orders and team shops.
Our Ordering Process
Ordering Timeline and Basics
- How long until it's ready?
DTF and UVDTF Orders are generally 1-3 business days to start.
Apparel Orders are often 2-3 weeks to begin.
- Can I get it faster?
Yes. We offer a Rush Queue starting with a $15 minimum or 30% fee of your total. It is a first-come, first-served policy.
- How will I know it’s done?
We send an automated email the second it’s ready to go. Please wait for this email before coming to the shop for pickup.
- What is your Return Policy?
We stand behind our prints. If we make a mistake during the printing or preparation process, we will provide a repair, reprint or re-press at no cost to you. For custom-made items, we cannot offer refunds for errors outside of our production control.
Please follow our suggested Print-Ready Specifications and our Pressing Instructions. We offer additional details on our Policies page.
Ordering Apparel
Apparel and other non-transfer orders
- How long does it take?
Apparel Orders are often 2-3 weeks to begin.
- How do we get started?
Whether you need creative services or bulk printing and pressing, email us at support@dboldtees.com.
More Questions & Details
How-to, Policies and More
- How do know which size images I should use?
We have a garment design size chart here: Garment Design Size.
- How do I export my images and in what formats?
We have a short visual guide here: How to Export Graphics & Gang Sheets.
- How do I prepare and press prints onto my apparel?
Our basic hot press instructions are here: Pressing Instructions.
- Do you have more details on your Shipping Policies?
Yes we do, right here: Policies.
Our Design Services
Do you need more than printing?
Are you looking for graphic design services in addition to your order? We can create or fine-tune your idea or offer some of our own.
Reach out to us at support@dboldtees.com and we can discuss your needs and set things up!
